Create a true value for our customers
Efficiently manage our product portfolio and customer satisfaction
Continuously improve our processes at all levels
Key Performance Indicators in line with the company's objectives and well focused on customer requirements are set up annually and deployed throughout our organisation.
A practical and effective ISO 9001:2008 certified Quality System is implemented based on a sound customer feedback system.
Customer requirements are 'fitness for use' translated into product and service specifications and further down into well-controlled operational process parameters.
New product and process development projects are realised in a market driven, focused and structured way. These projects are essential to fulfill both customer expectations and the company's objective to growth.
Each employee is regularly informed and trained to increase competences and quality awareness.
The Management provides the necessary resources to realise the Quality Objectives.